Page References for Important Terms & Concepts in Chapter 12
- 470
- Advantages of E-Commerce
- Reduced Costs
- Increased Customer Satisfaction
- More Effective Data Management
- Potentially Higher Sales
- Convenience for the customer
- Easier Comparison Shopping
- Wider Selection of Goods
- Risks of E-Commerce
- Loss of Sales if Technology Fails
- Fraudulent Transactions
- Customer Reluctance
- Increased Competition
- Security Issues
- Privacy Issues
- Purchasing Based on Photos and Descriptions
- Returns
- 472
- E-Commerce Business Models
- Business-to-Consumer (B2C)
- Business-to-Business (B2B)
- Consumer-to-Consumer (C2C)
- Business-to-Government (B2G)
- Electronic Data Interchange
- 473
- E-Commerce Statistics (B2B accounted for 93% of e-commerce in 2007)
- 474
- E-Commerce Issues
- Intellectual Property
- Security
- Fraud
- Taxation
- International Commerce
- 475
- E-Commerce Security
- Encryption
- Symmetric-Key Encryption
- Asymmetric-Key Encryption
- Integrity
- Secure Sockets Layer (SSL)
- Digital Certificate
- SSL and Digital Certificates
- 480
- Order and Payment Processing
- Cash Model
- Check Model
- Credit Model
- Smart Card
- 482
- E-Commerce Storefront Solutions
- Instant Online Storefront
- Off-the-Shelf Shopping Cart Software
- Custom-Built Solution
- Semi-Custom-Built Solutions on a Budget
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